Before you travel
Travel information
Guides to the places our tours visit, how to book and pay, and our policies.
Travel guides
- About CancúnWhat to know before your trip to Cancún: the Hotel Zone, weather, currency, customs, drinking water, what to wear and electricity.
- Chichén Itzá: history and how to visitWhat to see at Chichén Itzá, one of the New 7 Wonders of the World, and the tours to get there from Cancún and the Riviera Maya.
- Cobá: Mayan ruins and how to get thereHistory of Cobá, one of the largest Mayan cities in the Yucatán, what to see in the jungle and how to get there from Cancún and the Riviera Maya.
- Tulum: the Mayan city by the seaAbout Tulum, the Mayan ruins on the Caribbean coast: history, what to see, how to get there and tours from Cancún and the Riviera Maya.
- Xel-Há Park: what’s included and how to get thereXel-Há Park in the Riviera Maya: what the all-inclusive covers, activities, opening hours and how to get there from Cancún.
- Isla Mujeres: what to see and how to get thereThings to do in Isla Mujeres: downtown, Punta Sur, the turtle farm, Contoy Island and Garrafón, and how to get there from Cancún.
Help and policies
- Frequently asked questionsAnswers to the most common questions about booking with Cancún All Tours: confirmation, cancellations, payments, weather and more.
- How to bookHow to book tours and transfers with Cancún All Tours in four steps, how your booking is confirmed and how to pay.
- Payment methods and securityHow to pay for your tours and transfers with Cancún All Tours and how your payment details are protected.
- Cancellation policies and guaranteesCancellation policies for tours, packages, transfers and hotels, plus our bad-weather and price guarantees.
- Terms and conditionsTerms and conditions for the website and services of Viajes Turismo y Aventura S.A. de C.V. (Cancún All Tours).
- Privacy noticePrivacy notice of Viajes Turismo y Aventura S.A. de C.V. (Cancún All Tours): what data we collect, why, and your rights.
Restaurants for groups
- Harry’s Cancún: restaurant for groupsSteakhouse and seafood on the Nichupté Lagoon
- La Casa del Agua: restaurant for groupsInternational gourmet cuisine on Fifth Avenue, Playa del Carmen
- Hacienda Sisal: restaurant for groupsTraditional Mexican cuisine in a hacienda setting
- Mosquito Beach: restaurant for groupsInternational cuisine outdoors by the sea
- Lorenzillo’s: restaurant for groupsSeafood and lobster over the Nichupté Lagoon
- Porfirio’s: restaurant for groupsGourmet Mexican cuisine and over 100 tequilas and mezcals
- Fred’s House: restaurant for groupsAmerican-style seafood and oyster bar on the lagoon
- Hacienda El Mortero: restaurant for groupsMexican haute cuisine in a colonial hacienda
- La Destilería: restaurant for groupsContemporary Mexican cuisine and a tequila museum