TOURS FREQUENT ASKED QUESTIONS (FAQ)
ISLA MUJERES - SNORKEL AND GOLF KART TOUR
Live this incredible experience !!!
From the moment you first step on board you will
be impressed by the friendly Welcome by Dancers smiling staff, and shocked by the style , size, cleanliness, colours, and comfort of Dancers facilities.
You will immediately know that you have made the right choice by picking Dancer
cruise to spend your important day.
We depart from Cancun at 9:30 am and sail for an hour to our dock at El Meco
(tiny Mayan archaeological site), On the way you can relax and enjoy a continental breakfast (juice, coffee, and sweet rolls) while admiring the
colourful waters of the Caribbean.
We offers the world´s first
organized tour of the ancient Mayan ruins of EL MECO. The ruins were re-discovered during 1992 and opened to the public in 2002. Choose dancers hour long guided comedy walking tour of EL MECO. View 350 years
old trees growing over structures, iguanas sunning on the temple walls, and laugh at our Mayan costume dressed tour guides a funny presentation of the ruins history and Mayan
If you dont want to see EL MECO, then you can choose to stay aboard boat taking
salsa lessons provided by our expert staff. Or for those not wanting to dance, then they can relax sun tanning on the second deck in comfortable lounge chairs. Those preferring shaded areas can sit on board while enjoying the bay and a cold
After visiting EL MECO we will aboard the boat to visit our marine secret reefs.
We anchor in Cancun bay where we called our private reef club. Once we are
ready, let our staff find provide you with your snorkeling equipment (masks,
fins, tubes, and life vests) as you prepare to snorkel. We can take you an underwater picture during our guided snorkeling tour of two reefs fulled
hundreds of colored tropical fish and various forms of live coral.
For those who don´t want to snorkel, then enjoy our private reef club, swimming, showing off your skills diving from our exclusive diving board located on the lower deck, or taking your picture while slipping and
sliding into the bay from
our long winding water-slide located on our second floor deck.
Dancers diving board, water-slide and reef club are on our CRUISE
For those water-shy individuals, you can relax in the shade, or fan from our
lounge chairs while being pampered by our staff.
Another exclusive service that we provide is our “fresh water shower” for those
returning from snorkeling, swimming, diving or sliding into the bay. Our boat
has wide stair wells allow for easy re-entry aboard after swimming.
Next stop will be at Isla Mujeres where we will stay for 2 hours, but on the way
we will sail to along Isla Mujeres and you can enjoy our delicious lunch prepared on board by our chef.
From Isla Mujeres cherish the most comfortable, fun and entertaining trip to Cancun pier, while super friendly and funny staff starts a great party onboard and brings out wigs, funny hats, and party props. This allows each willing soul to dance to the music provided by our fantastic
sound system and DJ. Laugh at
the styles and performances of the animators, and have fun partying.
On the return to Cancun you may alternatively choose to relax and enjoy an hour
of calm atmosphere from dancers upper decks, where the same excellent service is
provided under a soft music environment, sunbath in lounge chairs, pose for photos, and enjoy conversation in the breeze and beauty of Cancun bay, while quenching your thirst with a cold drink
For those that have had enough sun for one day, relax and enjoy the sights and ocean breeze sitting in Dancers shaded table areas.
Purchase a dancer cap or “I
did the Dancer” t-shirt to high light the experience. Dock at Cancun pier by
Departures MONDAY, WEDNESDAY AND THURSDAY
Light wear Bathing suite Towel Comfortable shoes Money for shopping Camera
VERY IMPORTANT NOTE
As of May 6, 2019, the child price will be considered by the measure and not by age.
UP TO 90 CM WITHOUT COST
FROM 91 CM TO 1.20 MTS.
FROM 1.21 METERS
• Open bar (rum, tequila, vodka, beer, cocktails,
sodas and juices.
• Continental Breakfast (Juice, coffee and sweet rolls)
• Lunch onboard: Fish ceviche, beef and chicken fajitas, salad, rice and
guacamole. (prepered at the moment for our cheff)
• Dive board, waterslide, lounge chairs onboard
• Clean and comfortable rest rooms.
• Visit to EL MECO Mayan ruins
• Snorkel equipment (fins, mask, life vest and snorkel tub) and Snorkeling tour
in beautiful coral reefs
• A visit to Isla Mujeres for 2 hours (shopping and sightseeing)
• Party on the boat form Isla Mujeres to Cancun
Note: Bring $12 usd per
person for the federal pier tax (not included in
the price of the tour).
• You can rent a golf cart to drive arround Isla Mujeres (bring your drivers
QUESTIONS ABOUT THE DEPARTURE FROM CANCUN
Do you have Hotel pickup service?
All our Land Tours have pick up service from most of the Hotels in Cancun Hotel zone, downtown and Playa Mujeres.
There are just a few hotels that we do not have pick up service, due the streets are small for a bus or are in a pedestrian street, in these, cases we always look for a Hotel located walking distance from your hotel to pick you up.
Once we now the Hotel that you will be staying, we can look for the closest Hotel option to pick you up.
Most of our tours by boat or water sports activities depart from a duck or Marina in the Cancun Hotel Zone and are close to the hotels, and it is very easy to get there only taking a public bus or a taxi, the public bus rate is cheap only 80 cents of a dollar.
Once you reserve we will send you an electronic tour voucher with the departure time, place and how to get there.
Now if you prefer to be picked up at your hotel we can arrange transportation with an extra cost, ask your sales executive to give you options and prices.
Questions about reservations and cancellations
How much in advance, should I make the reservation?
We do recommend you to make your reservations as far in advance as possible so that you are sure to get the tour that you like, whenever you want to go.
There are many times we have no space available, so we recommend to make your reservations at least 5-6 days in advance.
HOW TO RESERVE?
You can reserve in a very easy process of 4 steps:
1.- Once you have chosen the tour that you like to buy, put the number of adults and children that you like to reserve, after chose the date and the click on “click to quote here” and the quotation screen will appear, check the price and if you like to buy it just click on “Add to cart”.
2.- Your Shopping cart screen will appear and if you like to add more services just chose what kind of service you like to add and it will take you the menu of the service you chose. you can add as many as you like, when you finish just fill the blanks with the information required, you can read the Privacy Notice and then click on “I agree and continue”.
3.- The payment screen will appear with your name and the total you have to pay, just click “Pay Now”.
4.- You will be directed to Pay Pal web site. PayPal is the safer, easier way to pay online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, PayPal Smart Connect or account balances, without sharing financial information. Right after you made the payment you will receive a receipt of payment and in less than 24 hours, you will be receiving your Confirmed Electronic Service Vouchers with all important information like; pickup time and place, what to bring, meeting point and how to get there, etc. You have to print these tour vouchers and bring a copy with you, in order to give the tour vouchers for every service to the guides at boarding time or at the piers at check in time.
What is Pay Pal?
PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 24 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.
PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best
Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.
Located in San Jose, California, PayPal was founded in 1998 and was acquired by eBay in 2002.
How can I pay if I do not have a credit card?
You can also pay in US Dollars through bank wire money to the following account:
Account number: 0155770805
Swift Code: MENOMXMT
Beneficiary name: Viajes Turismo y Aventura S.A. de C. V.
Do I have to pay always the total cost of my purchase at once?
If you are buying hotels, or escorted tours, yes you have to pay the total cost of your purchase.
If you are buying tours, transfers or renting private yachts or catamarans, your sales executive can assign a deposit, and the balance can be pay at least 3 days before the date of the service.
In some cases and if you request it, you can pay the balance at boarding or check in time, ask your sales executive if you need to prefer to do these.
How can I check the status of my reservation?
It is our objective that you know what is happening with your reservation, so you always can check at the main page (home) of www.cancunalltours.com at “My reservation” only by writing your name, last name and reservation number.
You can also call Toll Free: 1 866 97 85 985 from USA and Canada or +52 998-848 1780 from the rest of the world. If you are already, in Cancun our local number is 848-17-80 and if you are in Mexico but outside Cancun call Toll Free 01 800 841 9691, We have also a direct CHAT (click here).
What is your cancellation policy?
Our Tour Cancellation Policies are as follow:
- Over 48 hours before your service time, a full refund will apply.
- From 47 to 36 hours before your service time 80% refund will apply
- 35 hours to the same day and no-mostrars no refund will be given.
What happened if I reserve and the prices increase when I take the tour?
Cancun All Tours guarantees the price or rate of a Hotel, Tour, transfer or any service from any possible future increase by submitting the reservation and your full payment.
What Happen If the wheatear conditions are nor good?
We do have a Weather Guarantee; If you like to change the date of the tour due a bad weather conditions you can do it without any charge if you do it at least 24 hours before the service time.
Why should I choose Cancun All Tours?
1.-We are pioneers reserving on line tours with more than 16 years of experience
2.-We have the largest menu, for tours, activities, touristic services and transportation vehicles
3.-The price that you see is the price that you pay there are no hidden fees
4.-Guarantte of bad weather (see more)
5.-Our cancellation policies are on your side (see more)
6.-We use the most secure on line payment system (Pay Pal) where nobody see your credit card or bank information
7.- To reserve with Cancun All Tours is the best way to secure you reservations before you arrive to your destination instead of arrive and find that there are no more available spaces for Hotels, tours, activities or services that you liked to do.
8.-We always have the best promotions and if you buy two tours or more you will get a discount price from tours with regular prices.
9.- When you reserve tours and touristic services ahead of time, you always save money and time due when you arrive to your destination you will spend your time enjoying your vacations, instead of finding someone that can give you trustfully information and making lines to buy tours at the hotels.
10:-You will have the guarantee that you are buying with a company that is legally stablished and register with the Mexican Tourism Department and with more than 16 year of experience in the online tours market.