Call Toll Free From:
USA & Canada: 1-866-595-9016
Mexico: 01 800 841 9691
Latin America: 1 + 855 32 61 524
Or call worldwide: +52 (998) 848 17 80
In Cancun All Tours guide site you can choose your hotel in Cancun, Playa del Carmen, Cozumel, Mayan Riviera, Isla Mujeres and Merida. Please feel free to visit our hotel section.

Our Policies


Tour Cancellation Policies
- Over 48hours before your service time a full refund will apply.
- From 47 to 36 hours before your service time 80% refund will apply 
- 35 hours to the same day and no-shows no refund will be given.

Hotel Cancellation Policies 
- Over 15 days, full refund.
- 15 to 7 days, 15% charge of the total
- 6 days or less & no-shows will be charged the 15% cancellation cont plus o one night penalty.
Cancellations MUST be made directly with Cancun All to be valid.

Price Guarantee:

Cancun All Tours guarantees the price or rate of a Hotel, Tour, transfer or any service from any possible future increase by submitting the reservation and your full payment.

Service & Responsibility:

Cancun All will be responsible only for the reservation and not situations inherent to hotel and tour operations.

Weather Guarantee:

If you like to change the date of the tour due a bad weather conditions you can do it without any charge if you do it at least 24 hours before the service time.

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