Magic Tours provide to all its clients all kinds of facillities in order to make their event a success !!!

Endeavouring a new project in a foreign country such as the rewarding challenge of planning and conducting travel programs can be stressful and worrying unless you pick your vital partner, a company with local knowledge, dedication and enthusiasm to work together to accomplish your goals with honesty and dependability.

Magic Tours has been and is that vital partner for some of the most prestigious companies in the industry for over 8 years.

Recognized by the most notable travel organizations in the world for our connoisseur status as innovators and experts in every field of destination management coordination: special interest groups, incentive programs, congresses and trade shows, anywhere in the Yucatan.

"SPECIAL INTEREST GROUPS"

We at Magic Tours, ever conscious of the growing demand for tours exclusively designed for participants with a specific interest in the varying cultural and/or religious aspects which Mexico has to offer to the foreign visitor, have become progressively more specialized over a period of more than 2 decades, in setting up programs exclusively designed to meet the needs of each of our individual clients.

We do not sell to the public, nor do we cater to the "seat-in-a-bus" market. Each itinerary, dedicated exclusively to groups (minimum 20 to maximum 40 participants per busload), is based on the needs of each of our clients. No itinerary is duplicated or distributed to a variety of different clients, but rather we work on an exclusive basis according to your specific market whether it be archaeology, religious or spiritual groups, art museums, senior citizens, agricultural groups, environmental groups, or wherever the special interest lies. We work hand in glove with you to design a final program based on your particular market. budget, length of program, or other requirements you may have including carefully planned menus incorporating and ample variety of local and regional cuisine to ensure the culinary as well as cultural experience of your participants in Mexico.

METHODS & TRANSPORTATION

On any program, of any size, Magic Tours coordinators process the arrival information sent by the client in order to make sure that all participants are properly met by our uniformed multilingual staff.

ALERTNESS.  

Our staff is very much alerted to the importance that certain arrangements have in a program, such as; special meeting and greeting of V.I.Ps and special attention to large arrivals, plus the speedy handling of all transfer elements.

SIGNS.  

We print "Welcome" signs with client or group name unless instructed differently by the client. (Computer-printed signs added at no extra cost).

COORDINATION.  

After years of handling programs - from small numbers to greoups of thousands, our refined methods of coordinating mass movements enable us to give unequalled service to our clients regardless of the size of the group. We thrive on our repeat business and enjoy steady clientele who continue to work with us after many years of "trouble free" experiences in Mexico.

Magic Tours has expertise anywhere in the Mexican Republic - principally Cancun, Puerto Vallarta, Acapulco, Los Cabos and Mexico City, and our knowledgeable team who knows your particular preferences will always be on hand to attend to your every need in any destination you choose in the country.

CONVENTION MATERIAL IMPORTATION

Magic Tours will be happy to render full assistance to client in cooperation with hotel to obtain the correct permits for the importation of all kinds of material needed for the success of a convention or meeting.

COORDINATION WITH HOTEL BELLBOYS  

Magic Tours staff will make sure that all luggage is properly delivered to hotel's bellboy staff and that it is identified and sent to the rooms as fast as possible.

AIRPORT DEPARTURES
As soon as participants arrive, Magic Tours staff start working on the departure arrangements such as:
* Airline re-confirmation.
* Prepayment of airport departure tax if not included in ticket.
* Boarding pass & pre-seat assignment.
* Luggage-pull lists and coordination with bellboys at the hotel.
* Departure notices.

AIRLINE RECONFIRMATION
On arrival, we give participants an envelope in which we request that they enclose their airline tickets and tourist cards, fill in a few simple questions with pertinent information that the airlines require, and deliver it to the group hospitality desk after room check in.

BOARDING PASS AND PRE-SEAT ASSIGNMENT
Pre-registration is done with large group departures in coodination with airline personnel.
Departure tax payment is reviewed and paid in cash if not already prepaid with ticket to avoid delays on departure day.
For security purposes, all boarding passes will be reissued locally.

DEPARTURE NOTICES
Magic Tours will be happy to provide departure notice forms unless client desires to use his/her own.
These forms contain all pertaining information to our departure procedure and instructions for transfer to the airport.
Once filled out by our staff, participants are requested to pick them up at the hospitality desk the afternoon prior to departure or they may be delivered to the rooms according to each client's preference.

HOSPITALITY DESK SERVICES
Magic Tours experienced uniformed multilingual staff will assist your staff and man the Hospitality Desk for the duration of your program (programs with less than 50 participants will have special coverage hours).

At the desk, we are on hand to answer questions, distribute information of the destination and its surroundings, coordinate airline reconfirmation, take messages, coordinate sponsored activities and optional tour sales, assist with restaurant reservations and suggestions, assist with any problems that may arise (loss of airline ticket, paperwork, or identification, etc.), control of dinearound when applicable and in general, give you the complete service you need to ensure the most successful program ever.

For programs that require our uniformed multilingual staff to cover Hospitality desk at different hotels, a schedule is arranged according to the number of participants at each property. By permission of each hotel, a bulletin board will be displayed throughout for notices to participants.

TRANSPORTATION EQUIPMENT WE USE

LIMOUSINES - Upon request, we provide special, air-conditioned limousines for V.I.P. services